20 Jan 2025

Get to know our Sales Manager, Ross!

As our new Sales Manager, we sat down with Ross to get to know him and find out more about what he’ll be doing here at VWM. Ross brings a wealth of experience in the woodworking industry, and we’re thrilled to have him join the team. 

 

As Sales Manager, Ross will handle enquiries, quotations, and sales for classical woodworking machinery. His focus is on improving efficiency in this area while delivering stellar customer service that keeps our clients coming back time and again. 

 

Let’s see what he had to say… 

 

What will your day-to-day duties involve?

“Day to day, I’ll be working with customers on their enquiries, providing quotations, and managing sales for classical woodworking machinery. My big aim is to improve efficiency in this area and make sure our customers receive the best possible service – service that makes them happy with their purchases and keeps them coming back.”

 

Can you tell us about your previous work experience?

“My background has always been in the woodworking industry. I’ve now moved to working with higher-quality professional machinery, but before this, my focus was on machinery for smaller workshops. My last role was also as a Sales Manager at NMA Agencies Ltd, which was a family business started by my grandfather.”

What made you decide to work in the woodworking industry?

“Working at NMA was almost a natural path for me, as it was a family business. After finishing my education, I joined the company and worked my way up. It’s where I built my foundation in the woodworking industry before making the exciting decision to join Jason and the team at VWM.”

What are you most looking forward to in this role?

“I’m really excited to grow my knowledge and understanding of the industry even further. I want to provide the best service possible for our customers and keep pushing myself to develop. Leaving the comfort of my family business was a big step, but I’m determined to make the most of it and take my career to the next level.”

Why did you choose to work with VWM Woodworking?

“Jason’s vision for VWM and his focus on the company and its people really stood out to me. He’s driven and knows exactly what he wants to achieve. I trust him to help guide my development, and I’m excited to be part of this journey with the team.”

What do you enjoy doing outside of work?

“I’m a big football fan, and I love playing golf whenever I get the chance. Spending time with my family and friends is also really important to me – it’s how I like to unwind.”

What’s your favourite machine we have in stock right now?

“I’d have to say the Dominion CP32-E. It’s this month’s Machine of the Month, and for good reason. It’s such a solid, reliable machine.”

 

So, there we have it. If you hear from Ross, be sure to give him a warm welcome! With his extensive experience, passion for woodworking, and commitment to fantastic customer service, he’s already making a valued addition to the VWM team.

 

Whether you’re looking for advice, a quotation, or just a chat about our machines, Ross is here to help. Give him a call on 01282 870077 or email him at Ross@vwm.co.uk for further support.

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